Shipping Policy

We’re excited to get your order to you! Please review the information below regarding processing, shipping, tracking, and delivery.

Processing & Fulfillment

Many of our merchandise items are made especially for you when your order is placed. Please allow approximately 2–5 business days for your order to be produced and prepared for shipment. This processing time is separate from the time your package spends in transit.

During holidays, sales, or periods of high order volume, processing times may occasionally be longer.

Shipping & Delivery

Once your order has been fulfilled, it will be shipped using the shipping method selected at checkout. Delivery times vary depending on your location, the product ordered, and the shipping carrier.

Estimated delivery dates are provided as a guide and are not guaranteed. Delays caused by carriers, weather, holidays, customs, or other circumstances outside of our control may occasionally occur.

Tracking Your Order

Once your order ships, tracking information will be provided when available. Please allow a short period of time for the carrier to begin displaying tracking activity after your shipping label has been created.

Multiple Shipments

Some items may be produced at different fulfillment locations or require different packaging. Because of this, an order containing multiple products may arrive in more than one package and potentially on different days.

If your order is divided into multiple shipments, separate tracking information may be provided for each package.

Incorrect Shipping Addresses

Please carefully review your shipping address before submitting your order.

If you notice an error, contact us as soon as possible. We may be able to correct the address if the order has not yet shipped.

If a package is returned because an incorrect or incomplete address was provided, additional shipping charges may be required to have the order reshipped.

Lost Packages

If your package has not arrived by the estimated delivery date, please first check your tracking information and allow for any carrier delays.

If you believe your package has been lost in transit, please contact us as soon as possible. Lost-package issues must be reported within 30 days of the estimated delivery date so that we can investigate the shipment and determine the appropriate resolution.

Damaged or Incorrect Items

If your order arrives damaged, defective, misprinted, or incorrect, please contact us promptly and include:

• Your order number

• A description of the problem

• Clear photos showing the item and the issue

We will review the situation and work with our fulfillment partner to make it right.

Questions About Your Order?

If you have any questions about an order, shipping, tracking, or delivery, please contact us directly. We’re happy to help.